EMDR Consulting is fully committed to conducting all activities in strict conformation with the APA, ASWB, NASW, NBCC, and EMDRIA grievance procedures.
During a training event, the trainer responsible for conducting the training has EMDR Consulting’s authority to address any concerns that arise during the actual training. Every effort will be made to address the concerns during the training to include changing practice partners, addressing staff issues, etc.
If the trainer is unable to address the participant’s concerns, the complaints and grievances shall be presented in writing to Roy Kiessling, LISW, Founder, EMDR Consulting, Inc.
Social Workers: Should social workers have a specific grievance, these grievances will be addressed by Roy Kiessling, LISW. In situations where the social worker would have a conflict of interest, then, Crystal Whitlow, LCSW, a social worker grievance consultant for EMDR Consulting, has been given the final authority to resolve any grievances between participants and Roy Kiessling, LISW.
EMDR Consulting’s approach in resolving grievances is always from the perspective of what is in the best interest of the participant.
All complaints and grievances are reviewed within 5 working days. Formal grievances are required to be written and emailed to firstname.lastname@example.org (or, for social workers in situations of a conflict of interest, email@example.com) and will be responded to within 10 business days.
There are no known conflicts of interests for this workshop.